Contact our Canadian distributor to make and track claims for your products.

FRAME: 2 year warranty on the frame covers workmanship and manufacturer defects to the entire frame. NOTE: Warranty does not cover any type of wind damage, animal attacks, flood, fire, abuse, damages from improper setup or use, or “acts of god.”

CANOPY: 5 year warranty as of January 1, 2015. This warranty covers seams coming undone and fading. Warranty does not cover: punctures, tears, rips, pulls, any type of wind damage, any type of stain, animal attacks, flood, fire, abuse, damages from improper setup or use, and “acts of god.”

For all warranty claims, please email us at info@protegecasual.com with photos and your billing information.