Contact our Canadian distributor to make and track claims for your products.

FRAME: 2 year warranty on the frame covers workmanship and manufacturer defects to the entire frame. NOTE: Warranty does not cover any type of wind damage, animal attacks, flood, fire, abuse, damages from improper setup or use, or “acts of god.”

CANOPY: 5 year warranty as of January 1, 2015. This warranty covers seams coming undone and fading. Warranty does not cover: punctures, tears, rips, pulls, any type of wind damage, any type of stain, animal attacks, flood, fire, abuse, damages from improper setup or use, and “acts of god.”